Shipping & Returns
How do I return an item?
At Charlie Rose Baseball, you have 30 days to return new and unused bats and other merchandise. To qualify as new, the baseball bat must be in the original wrapper and in unused condition for a refund. We will only accept returns that are new and unused.
We will issue a refund for the purchase price of the items returned. When returning, you are responsible for the return shipping costs.
If the reason you need to return your bat is a problem with your bat after using it, then you must follow the manufacturer's warranty provisions. Do not return the the bat to us. If you need another copy of our "Authorized Dealer" receipt to get your warranty repair, please contact us and we will be happy to send you another copy.
For returns of new and unused merchandise, you must send it to us within 30 days of purchase. We do not require an RMA number. Just send the package to:
Charlie Rose Baseball. 161 Curtner Ave, Campbell Ca. 95008
In your return package, please include the email address or last name that you ordered with and a copy of your receipt. This will allow us to find your order. Please include all contact information so we know why you are returning the item so we can make shopping with Charlie Rose Baseball more satisfactory in the future.
We will issue the refund to your credit card within 3 business days of receiving your new and unused return.
Except for the above return policy, ALL SALES ARE FINAL. Requests for returns and refunds after 30 days of purchase date will be honored only in our sole discretion based on compelling evidence that we were at fault.